Applying the concept of collective sense-making processes, analyze the Blue vs. Gray Case Study.
What are the important sense-making processes that made the implementation of change challenging and difficult?
What could have been done to prevent or break these dysfunctional sense-making processes?
Here is the link to the case: https://journals.sagepub.com.proxy-um.researchport.umd.edu/doi/pdf/10.1177/1059601195202007