1. Any increase in efficiency also increases utilization. Although the upper limit on efficiencyis 100%, what can be done to achieve still higher levels of utilization?
2. How much should we be expected to sacrifice for strangers?
3. Identify four potential unethical actions or inactions related to capacity planning, and the ethical priciple it violates.
4. What is/are the research questions(s) addressed in this study and what is the purpose?