Homework: PPT CRM
IT and business managers see inefficiencies in everyday processes, as these inefficiencies are often related to current systems in place. As such, IT and business managers need to identify these issues to senior management and offer solutions.
In this interactive homework, you will analyze the role of CRM systems in business and assess the issues that make a CRM system necessary for successful customer relationship management. Assume the role of an IT Manager working for an organization where there is no CRM in place. You may use a business scenario of your choice (this may be a real world scenario with which you are familiar or one you create). For your initial post, you will create PowerPoint presentation and screencast video of your PowerPoint. This presentation will be created for your CIO and should provide all pertinent information.
Format your homework according to the give formatting requirements:
1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.