Discussion
Explain the role of a healthcare leader or manager in addressing quality and safety challenges in the case study you chose. Then, provide a specific example of a strategy that might help ensure future quality and safety by protecting patients from quality and safety errors.
Select one of the two case studies provided to discuss: "Trouble with the Pharmacy-Case for Chapter 7," or "On Being Transparent."
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.