Problem
• From a leadership perspective, analyze the problems at the VA relative to ethical decision-making practices.
• Discuss the ethical issue of having 1,700 veterans, who were not listed on the EWL, wait for a primary care appointment at the Phoenix VA. Create at least two policies/standards to ensure ethical leadership practices with respect to improving coordination of the EWL and primary care appointments.
• Explain why Secretary Eric Shinseki resigned his position. Identify at least two alternative options that Secretary Shinseki could have taken to resolve the unethical decision-making practices in this case study.
• Apply the American College of Healthcare Executives (ACHE) Code of Ethics to the VA Health System case study.
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.