An organisation has decided to outsource its IS function. Explain the main issues it needs to address.
Having decided to outsource its IS function, there are a number of issues the organisation needs to address, including:
Communication with the current workforce
There is a require to explain the rationale and timescale for outsourcing. There may be a require for redeployment of staff whose roles are displaced by the contractor and a readjustment of other roles. This may include negotiation with unions or staff groups.