An inspector counted the number of defective monthly


An inspector counted the number of defective monthly billing statements of a company telephone in each of 20 samples. Using the following information, construct a control char that will describe 99.74 percent of the chance variation in the process when the process is in control. Each sample contained 100 statements.

Sample

Number of Defectives

Sample

Number of Defectives

Samples

Number of Defectives

Samples

Number of Defectives

1

4

6

11

11

8

16

10

2

10

7

10

12

12

17

8

3

12

8

22

13

9

18

12

4

3

9

13

14

10

19

10

5

9

10

10

15

21

20

16

Total Defectives: 220

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Business Management: An inspector counted the number of defective monthly
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