An analysis of order and shipment data shows that the order fill rate is 93.3% and ABBA collected the following data concerning customer service performance:
Late delivery—7 percent
Damage—1 percent
Incorrect documentation—5 percent
Assuming these are the critical attributes for perfect orders, how well did ABBA perform? Consider four attributes in your calculation - the three attributes given above and the order fill rate given above. (Round your answer to 1 decimal place.)
perfect order performance _______%