1. All of the following have played an important role in the globalization process of the world economy except ___.
A. advances in information technologies
B. increased tariffs
C. reductions in trade barriers
D. reduced transportation and communication costs
E. reductions in technological barriers
2. The conflict between owners, employees, suppliers, and customers of a company is known as ___.
A. regulatory risk
B. problem of agency
C. conflict of multiple environments
D. conflict of interests
E. none of the above