1. Mechanisms that are intended to reduce errors and thereby minimize the need for corrective action are known as __________ controls.
predictive
invasive
preventive
organic
2. All of the following are advantages of product design except __________.
is most appropriate for slow changes in a product
allows greater product visibility
clearly defines responsibilities
develops managers who can think across functional lines
3. Preparation for unexpected, major, and quick changes in the environment is called __________ planning.
cascade
contingency
tactical
DFD (design for deployment)
4. Angela Cunningham is a member of a work team and has begun to develop a sense of belonging and commitment. She feels that the rules of behavior are widely shared and enforced by the members of the work team. What stage of team development has Cunningham's team reached?
forming stage
performing stage
norming stage
storming stage
5. What challenges must management meet in order to assure the success of teams?
figuring out how to cope with the mountains of work involved
integrating the efforts of the individuals working on the projects
organizing employees into numerous work teams
all of the above