Discussion
•Membership in teams serves as an important source of identity for people in organizations. The extent to which a given person identifies with a group occurs on three distinct levels: cognitive, emotional, and behavioral (p. 307).
This identity can also lead to categorizing others as part of the "in-group" or "out-group." In the following video David Stillman talks about the "Millennial generation" and how best to manage generational differences in the workplace. After watching the TedTalks video discuss your thoughts on the "Millennial generation" in terms of group identity in an organization.
•Once we categorize others, we may view members of our own team more favorably -what are some of the consequences of this categorization? How do we help reduce intergroup conflict?