Please give your opinion to the following:
Part I: After the organization has ensured all employees understand what the mission or goal of the company is, a focus on what the employee should be doing and to what level they should be doing it can be explained; this is performance criteria and standards. Performance criteria and standards set the foundation for the employee and for the manager who will document work performance and gather other applicable data in order to provide feedback, appraisals, promotions, areas of improvement, coaching and potential consequences for inadequate work - without clear standards and criteria an employee and organization cannot perform at high levels.
Part II: A few reasons why an company may not use performance review software: small size of company, impersonal, potential compromise of information, may cost more money for the company, managerial investment - don't take the manager out of the picture.