1. Which is not one of the benefits of Autotrader.com’s electronic sales order system and BPMS?
Decrease in errors in sales orders
More satisfied dealers
Simplified processes
Reduced time to measure KPIs to one day
2. After decades of business process reengineering attempts, organizations still have problems with their business operations. What are those problems?
They duplicate processes
They perform hundreds of non-core tasks that should be outsourced
They spend vast amounts on proprietary process-management software that's difficult to update
All of the above
3. __________ components have minimal dependence on each other, which simplifies testing, maintenance and troubleshooting because problems are easy to isolate and unlikely to spread.
Tightly coupled
Hardwired
Loosely connected
COBOL