Are user-generated and professional-criterion-rated sites relevant to the traveling consumer? Why or why not?
Are rating sites relevant to those who operate hospitality & tourism businesses? Why or why not?
When you travel, which rating sites do you use, if any?
Do you also use rating sites when choosing other service-type businesses (i.e. cable provider, restaurant, medical doctor, etc.)? Why or why not?
Which of the articles on a rating agency (either consumer generated or professional) did you find most interesting/stimulating/surprising?