Advising courier delivering medicine to their home


Assignment task:

A CM receives a phone call from a homeowner advising that the courier delivering medicine to their home, has just driven into their garage door. The CM is in the neighborhood and is able to quickly attend to the site. The CM sees that the vehicle is still onsite and has actually driven into the brick wall that separate two owner's garages. The CM has received training on masonry wall construction and understands that in most cases, the brick is not actually structural. The courier has advised that they are willing to pay for the damage. The CM must decide if they should just call a contractor to come and make the necessary repairs quickly, or if they should contact the corporation's engineer to determine if structural damage has occurred. The courier advises that if they go with an engineer then their company will have to escalate this and they have a reputation for vigorously fighting a structural claim The Facilitator should separate the students into groups, and have them come up with a strategy on how they would deal with the damage. The students must provide their rationale for coming up with their strategy Come up with a strategy

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Other Subject: Advising courier delivering medicine to their home
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