a.Describe how IT has penetrated corporate and government administrative systems.
b.Describe typical user reactions to ERP implementations.
c.Explain how organizations can plan for the ERP implementation to increase user acceptance and increase support for the new system.
d.Identify the sources of power within organizations.
e.List and explain indicators of resistance to new systems.
f.Describe political behavior and resistance in ERP implementations.
g.Explain power and political issues affecting ERP implementations.
h.Describe the interaction theory.
i.Describe the effect of the political tactics on system design.
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