Problem:
Insert scholarly source somewhere in this summary: The planning phase, often referred to as the discovery phase, is a critical initial step in addressing any organizational or project-related issue. This phase begins with diagnosing the issue, which involves identifying and understanding the root cause of the problem. Following this, relevant data is gathered, which may include quantitative metrics, qualitative insights, and other pertinent information. Once the data is collected, it is meticulously analyzed to uncover patterns, correlations, and underlying factors contributing to the issue. After the data analysis, the findings are shared with the client in a feedback session. This step is crucial as it ensures that the client is fully informed about the nature of the problem and the insights derived from the data. The final step in the planning phase is the formulation of an action plan. This plan outlines specific strategies and steps to address the identified issues. Among these steps, the formulation of an action plan is arguably the most important. While diagnosing the issue and gathering and analyzing data are essential for understanding the problem, the action plan is where theoretical insights are translated into practical steps. Without a well-formulated action plan, the insights gained