Problem
You are the human resources professional at huron-Tel phone company- a fast paced, Phone Company that provides services to mostly rural and cottage customers. The company has 500 employees and is a young diverse workplace. Some of the employees are software engineers and customer service support employees that spend much of their day at their computers As well there are technicians that provide service calls and are on the road installing internet and phone services. You have been tasked with identifying how to reduce employee claims (10 work related repetitive strain injuries with an average cost of $20,000 each and 5 work related back strains with an average of $10000 each and address the increasing drug and benefits costs. The direct cost of absenteeism is $200000 per year.