Problem: You work for the public relations department of Access Education, an organization that specializes in helping international students acclimatize to the education system in Canada. A month ago, you were asked by the organization to set up a kiosk in the main foyer at Langara College and provide information about Access Education to incoming international students. Three weeks ago, you spoke to a sales representative at Arrow Supplies, who mentioned that she still has half a box of pens with Arrow's logo and contact information printed on them. You don't remember the sales representative's name, but you know she told you that she would send you the surplus pens so that you could distribute them for promotional reasons at your kiosk. . Write a letter to Jim Wilford, Branch Customer Coordinator at Arrow Supplies, requesting the pens.