Part 1:
Rachel loves to bake cookies; however she has an old oven which has trouble maintaining the constant temperature. if the acceptable temperature range for making the cookies is 350 plus or minus 5 degrees, what is the acceptable standard deviation in temperature of her oven in order o accomplish the Six Sigma level of quality?
Part 2:
Illustrate out the pros and cons of the major technologies employed in:
a. The knowledge creation and capture phase.
b. The knowledge sharing and dissemination phase.
c. The knowledge acquisition and application phase.