A tire dealer has three service personnel that install


A tire dealer has three service personnel that install tires on the same shift. The quality department records the service times and would like to determine if the service time is affected by the service person. What type of experimental design (see Design of Experiments in your textbook) would you use to determine if the service time is affected by the service person - one-factor, two-factor, or three-factor design? Support your answer.

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Operation Management: A tire dealer has three service personnel that install
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