Assignment -
Instructions for the Assignment
1. Collect as many questionnaires as possible from managers of departments relevant for the implementations of lean practices.
2. Record the collected data either on a excel sheet or on a SPSS sheet.
3. Analyze the data.
4. Present the data so analyzed.
5. Write a discussion on the findings.
6. Write a section on conclusions that arise through the discussions.
A Study on Lean Practices of Organization (name of organization)
Section I -
1. Organization
2. How many years have you been working for this organization?
a. Less than 1 year
b. 2 years <= 5 years
c. 6 year <= 10 years
d. 11year < =20 years
e. >= 21 years
3. What does Lean Practices mean to you?
4. What types of Lean practices are being followed at presently in your company?
Waste minimization
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Continuous improvement
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Defects minimization
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JIT and pull
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Cross-functional teams
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Employee involvement
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Information availability
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5. To what extent you have implemented Lean?
a) 0-20%
b) 21-40%
c) 41-60%
d) 61-80%
e) 81-100%
6. What type of Lean tools and techniques are being used at presently in you company?
Cellular manufacturing
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Just -in-time
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Value stream mapping
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Total productive maintenance
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Set up reduction
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Total Quality Management
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5S
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7. How effective was the implementation of each tool?
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Extremely ineffective
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Ineffective
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Neutral
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Effective
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Extremely Effective
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Cellular manufacturing
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Just -in-time
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Value stream mapping
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Total productive maintenance
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Set up reduction
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Total Quality Management
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5S
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8. Does your company use any other Lean Tool? If so please indicate.
9. What is your overall perception regarding following Lean?
a) Lean practices are effective
b) Lean practices reduced the complexity of my work
c) Lean practices made my work more coordinated
d) Lean practices improved worker engagement
e) Other (Please specify)
10. To which extent you satisfied with the training you had regarding Lean practices? (Select one)
Highly Satisfied
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Satisfied
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Neutral
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Dissatisfied
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Highly Dissatisfied
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11. What did you expect to gain from implementing Lean?
12. What are the benefits you gain from implementing Lean?
13. Please indicate the level of top management support.
a) Very unsupportive
b) Unsupportive
c) Neutral
d) Supportive
e) Very Supportive
From item 14 to 24, please indicate your view for each question in the scale strongly agrees to strongly disagree by ticking the relevant answer.
Section II -
14. Waste
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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Supervisors provide the amount and quality of supervision needed
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Production planning give warehouse personnel suf?cient advance notice of items and stock activity
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There aren't any excessive accumulation of materials awaiting repair, rework, or return to vendors
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Materials appear to be standing around piled up unnecessarily on the receiving platform
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Once a machine has been installed, there is a follow-up to see if it performs according to speci?cations
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Work procedures screen out redundant or unnecessary work
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Lot sizes are maintained at the minimum possible level
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Machine set-up times are maintained at the minimum possible level
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Machine down time is maintained at the minimum possible level
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Value of work in progress is maintained at the minimum possible level
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15. Continuous Improvement
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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organization has mechanisms for evaluating manufacturing processes
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My organization follows best practices of continuous improvement available in the industry
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My organization has continuous improvement system which is integrated to strategic goals and objectives
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organization has a culture open to continuous improvements
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16. Defects Minimization
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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Problems leading to defects are identified promptly to prevent occurrences of defects in the production line
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Sources of defects are identified promptly through constant monitoring of production process
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Defective parts (machine error) are identified promptly to take corrective action
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Employees are concerned about manufacture of fault free items
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17. JIT and pull
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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Amount of materials scheduled through backward requests is maintained at the maximum possible level
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Usage of backward requests in the material flow is maintained at the maximum possible level
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Amount of time spent in processing each order is maintained at the minimum possible level
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Employees are provided with right parts, in the right quantity at the right point in time
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18. Cross Functional Teams
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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Performances of teams are being assessed using multiple criteria (such as quality and lead times etc.)
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Employees are given training on different functional areas (such as maintenance and quality control etc.)
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Employees are given training on different and multiple tasks
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Sufficient amount of training is given to newly hired employees to orient them to cross-functional team work
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19. Employee Involvement
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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Employees accept responsibility for their work in the shop-floor
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Employees rotate team leadership among members in the team
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Employees accept responsibility to perform tasks that span across different functional areas(such as maintenance and quality control)
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Each employee rotates across different tasks in the shop floor
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20. Information Availability
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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Employees are provided with information of strategic nature (such as short-and long-term goals of the firm) constantly
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Employees are provided with information about performance of different functional areas of the shop floor
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Employees are provided with relevant information of the shop-floor on time
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21. Culture
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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All leaders routinely spend time at the actual work locations where the actual work is performed
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Leaders continuously seek the input of others, listen to their input and adapt their actions based on what they learn.
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Leaders in all areas demonstrate a willingness to learn and publicly acknowledge important insights they have gained.
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All managers constantly work with others to better align systems with ideal behaviors as defined by the guiding principles.
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Managers across the enterprise ensure associates have the information they needed to be successful in their work and push decisions down to the appropriate levels.
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Managers create a safe and productive work environment, keeping the safety of all associates as the highest of all priorities.
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All employees, every day, demonstrate commitment to policies, principles and standards developed for the areas in which they work.
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Employees seek out and learn from others in the organization including leaders, managers and peers.
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All employees take full responsibility for their own personal development in relation to their contribution to the enterprise.
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Employees demonstrate willingness to learn new skills, take initiative and share their learning and success with others.
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22. Continuous Process Improvement
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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Every leader devotes a significant amount of his/her time (up to 80 percent) ensuring the principles of continuous improvement are deeply embedded into every facet of the organizational culture.
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Every leader consistently evaluates their own behavior related to each of the principles.
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Leaders ensure continuous improvement is part of their daily standard work and are accountable to others for their improvement.
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All managers participate with employees as required on improvement initiatives.
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Managers demonstrate knowledge of appropriate tools and use them regularly to solve problems related to their areas of responsibility.
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All managers appropriately recognize employees for demonstrating ideal behavior and for achieving business goals.
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Every employee in every part of the organization is engaged every day in using the appropriate tools of continuous improvement to eliminate waste and maximize value creation.
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Employees everywhere seek to understand the principles (the why) behind the tools (the how); they learn and use that knowledge to continuously improve the application of the tools.
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All employees demonstrate the courage and integrity to tell the truth, stop production and be accountable for defects they observe or create themselves.
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Employees share their expertise in developing best practice standard work and demonstrate the discipline to follow it until a better way has been developed.
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23. Enterprise Alignment
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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All leaders share a common, clear and compelling vision of the future and talk about it in a consistent way everywhere they go.
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Leaders create and consistently execute a system of "catch ball" to present ideas on strategy down and across the organization, receive feedback and build organizational consensus.
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Leaders establish a simple system of metrics and accountability that aligns and prioritizes the work, decision making and improvement efforts of the organization.
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Leaders focus on results and behavior, setting targets and accountability for both.
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Managers ensure a continuous flow of information (both horizontally and vertically) to employees, making sure they fully understand the context for their work and the goals they set.
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Managers develop systems to ensure all associates employees understand strategy, tactics and metrics and know how their work contributes.
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All managers ensure people have enough information and a broad enough perspective to know the implications of their recommendations and actions.
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Employees ask questions that expand thinking to the broader context beyond their own jobs.
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Employees seek job experiences that broaden their perspective.
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All employees know the performance and behavioral metrics for their area, use them to create personal and team improvement and connect their work with company goals
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24. Results
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Strongly Agree
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Agree
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Neutral
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Disagree
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Strongly Disagree
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Leaders make sure the company scorecard is balanced between results and behavior.
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Leaders ensure the voice of the customer is clearly heard throughout the entire organization.
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Leaders systematically discuss all business results with employees, encouraging questions and discussion.
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All managers implement systems that place value creation and waste elimination at the heart of management and improvement efforts.
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Managers routinely discuss with employees the relationship between actual results and the systems and principles that are creating them.
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Managers make sure that established metrics are aligned upward and side-to-side and are understood and committed to by the people who affect them, so people can see instantly where they are relative to the targets and they know how to move the dial.
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All employees systematically review results and ask questions to understand cause-and-effect.
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Employees use results metrics to prioritize and take personal initiative to make improvements that impact the areas where improvement is needed most.
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Employees demonstrate a strong commitment to provide the greatest value for customers with the least amount of no value-added resource.
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All employees seek to understand issues from the customers' point of view and strive to maximize the uninterrupted flow of value to them.
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A Study on Lean Practices of Organization. Thanks for participation in the study.
Attachment:- Assignment Files.rar