A Step by step (structured) on the job training method in which a trainer demonstrates the task or the skill to the trainee is called:
Select one:
a. Job instruction
b. Decoding
c. Communication
d. Feedback
The role of a manager in managing change is to:
Select one:
a. Define, Analyze, Plan and Implement
b. Plan, organize, Monitor, Evaluate and Improve
c. Inspire, motivate, direct and communicate
d. Specify, measure, Inspire, plan and communicate