A single-server queuing system with an infinite calling population and a first-come, first-served queue discipline has the following arrival and service rates:
λ = 12.2 customers per hour
µ = 14.5 customers per hour
Determine P0, P1, P3, L, Lq, W, Wq, and U.
Note: Do hand calculations to answer this question. Show all details of your answer