A quality control audit has indicated an excessive error


You have recently become a head Honcho in a small public organization. As HH you are concerned for the following reasons: your department heads are resistant to change and want to operate independently without reporting to you or following your lead in most matters. You organization has a budget shortfall of significant proportions, yet no department head is willing make cuts in his/her own department. Rather, each wants to force you to make the choice and, be default, take the "blame" for the effects of the cut. Some unknown employee has drawn a mural of you with horns on the wall of the reception area. A quality control audit has indicated an excessive error rate and you have given 90 days to reduce the error rate, or else! Discuss how you will deal with these problems.

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Business Economics: A quality control audit has indicated an excessive error
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