A project has been in execution for many months and you have been regularly sending updates to all the stakeholders as per the communications management plan. Suddenly at a phase-gate review, one of the stakeholders complains that she has not been informed about the changes in the project. What is the best thing for you to do?
- Send her copies of past correspondence to prove that she has been informed.
- Escalate the issue to the stakeholder's manager.
- Review the stakeholder and communications management plans.
- Ignore this comment and continue working on the plan.