Question1: A key feature of a learning organization that occurs when organizations encourage employees to test and observe their actions is which of the following?
- Continuous learning
- Shared knowledge
- Critical thinking
- Learning culture
Question 2: In addition to higher productivity and efficiency, high-performance work systems may also include what other outcomes?
- High product quality, greater customer satisfaction, and low employee turnover
- Low product quality, greater customer satisfaction, and low employee turnover
- High product quality, less customer satisfaction, and low employee turnover
- High product quality, greater customer satisfaction, and greater employee turnover
Question 3: __________ is a computer system that incorporates decision rules used by experts in a certain area.
- Expert system
- Decision support system
- Transaction processing
- Online e-HRM
Question 4: Which of the following refers to the calculations involved in reviewing HRM decisions and practices?
- Decision support systems
- HRM technology
- Expert systems
- Transaction processing
Question 5: HRM program success can be measured by:
- Looking at employee turnover and employee involvement.
- Asking the department managers and supervisors.
- Whether it achieved its objectives and delivered economic value.
- Customer satisfaction only.
Question 6: In a high performance work system, organizational structure promotes:
- Job efficiency and high quality.
- High performance of organizational goals.
- Ability to perform current and future jobs.
- Cooperation, learning, and improvement.
Question 7: Which of the following is a benefit of using HRM technology?
- It helps create conditions that contribute to teamwork and job satisfaction
- It helps monitor economic conditions, customer satisfaction, and performance
- It reduces the number of routine tasks so HR can focus more on organizational goals
- It creates a need for extensive training and development for management
Question 8: An organization that values and supports life-long learning by continually acquiring and sharing knowledge is which of the following?
- Continuous learning
- Transaction processing
- Decision support
- Learning organization
Question 9: Organizations with integrated high-performance work practices experience:
- Increased productivity and financial performance.
- Decreased productivity and increased financial performance.
- Increased productivity and decrease financial performance.
- Decreased productivity and financial performance.
Question 10: Which of the following is a standard feature of a modern HRIS that allows the user to sort data by fields?
- HRM audit
- Expert system
- Relational database
- Transaction processing
Besides an HRM audit, describe another way to measure HRM effectiveness. Make sure to include the measurement approach, the costs and benefits of that approach, and what determines a successful program.
Your response should be at least 75 words in length.
Discuss the benefits of using HRM technology, and compare and contrast the three types of HRM software mentioned in the textbook; (1) transaction processing, (2) decision support system, and (3) expert systems. Do you think it would it be beneficial for an organization to have more than one or all three types of HRM software? Why, or Why not?
Your response should be at least 75 words in length.
You have been given the assignment to review the HRM practices for your company. Begin by listing and describing the HRM practices that contribute to a high-performance work system.
Your response should be at least 75 words in length