From Key Performance Indicators to Process Improvement
Write a 400-500-word essay that explains how a multi-cycle action research project carried out in an organizational system is related to, yet distinctly different from, an improvement-oriented capstone study.
The paper should include:
A description of how the systems model enables organizational theorists to compare very different organizations.
A brief description each of the Baldrige and AQIP programs as system improvement agencies.
An explanation of the differences between improving KPIs and system processes.
A description of the difference between a study of organizational KPIs and organizational processes.
Attachment:- System Review.rar