A customer wants delivery between 10 am and 2 pm your truck, Operation Management

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A customer wants delivery between 10 am and 2 pm your truck

A customer wants delivery between 10 am and 2 pm. Your truck leaves the factory at 4 am.

The time to reach the client is normally distributed with an average of 12PM and a standard deviation of 1 hr.

What is the process capability ratio of the process?

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Operation Management: A customer wants delivery between 10 am and 2 pm your truck

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Expected delivery within 24 Hours

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Operation Management: A customer wants delivery between 10 am and 2 pm your truck

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