A customer service representative at an electronics store


Question: A customer service representative at an electronics store is surfing the Internet using one of the display computers. She accesses a website that shows graphic images of a crime scene. A customer in the store who notices the images is off ended. Another customer service representative is behind the counter, using the store's computer to access a pornographic site, and starts to laugh. A customer asks him why he is laughing. He turns the computer screen around to show her the images that are causing him amusement. Is there anything wrong with these activities?

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Management Theories: A customer service representative at an electronics store
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