A company has received back for repair 5 of its sold, Operation Management

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A company has received back for repair 5 of its sold

A company has received back for repair 5% of its sold products under a one year warranty. The associated quality cost is classified as:

a. prevention cost.

b. appraisal cost.

c. internal failure cost.

d. external failure cost.

e. answers "c" and "d".

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Operation Management: A company has received back for repair 5 of its sold

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Operation Management: A company has received back for repair 5 of its sold

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