1. A company can compete on cost by:
A) respond quickly to change in demand
B) immediately responding to customer needs
C) tailor products to customers
D) Producing standardized products for larger markets
2. Business competitiveness refers to the ability of an organization to sell products in a market. It can be augmented through_______________.
A) CRM software
B) excellent supply chain management
C) productivity increase
D) making output conform to customer needs