Question 1 The following supply chain concept was introduced in the 1990's in an attempt to reduce waste and increase performance:
Business Process Reengineering
Offshoring
Vertical Integration
Material Requirement Planning
Question 2 Effective supply chain management relies on competitive bidding, corporate privacy, and contracts based on short-term performance.
True
False
Question 3 According to the text, the FOUR important elements of the supply chain are:
Purchasing, manufacturing, transportation, retail stores
Purchasing, operations, logistics, integration
Purchasing, manufacturing, logistics, transportation
Purchasing, operations, manufacturing, distribution
Question 4 Which of the following was a popular way in the 1990's of developing radically new business processes in an effort to reduce waste and increase performance?
Business process reengineering
Benchmarking
Process integration
Vertical integration
Question 5 According to the textbook, rapidly changing communication technology makes the development of global partnerships more difficult than in the past.
True
False
Question 6 Right-shoring refers to:
An expansion of the supply chain
Contraction activities within the supply chain
An increase in the responsiveness of the supply chain
A decrease in the responsiveness of the supply chain
Question 7 Successful modern supply chain management typically includes the practice of:
Keeping high inventories throughout the supply chain
Always purchasing materials with the lowest per unit cost
The sharing of information between supply chain partners
Leadership through the practice of issuing ultimatums to your supply chain partners
Question 8 Assembly or production of finished products, producing the right amount of product, and ensuring that finished products meet specific quality, cost, and customer service requirements are all important issues that are most closely related to:
Purchasing
Operations
Integration
Distribution
Question 9 Improved quality is one benefit of using a lean production system.
True
False
Question 10 According to the textbook, the keys to successful supply chain management include trust and honest, accurate communications between supply chain partners.
True
False
Question 11 Which of the following is an illustration of a company that has vertically integrated?
A computer manufacturer that acquires its computer components supplier
A computer manufacturer that acquires warehouses to aid in its product distribution
A computer components supplier that begins to assemble computers for sale to consumers
All of these
Question 12 Trends in supply chain management include increasing inventory levels and considering the elimination of logistics intensive online retailing.
True
False
Question 13 Which of the following can be classified as a 3PL?
A company that offers warehousing services
A company that offers transportation services
A company that offers customs clearing services
All of these
Question 14 The bullwhip effect is the result of companies producing excessive defective products; defective items are whipped back from the end customer toward the manufacturer of the defect.
True
False
Question 15 Which of the following is strategy usually employed by lean organizations in an effort to ensure continued quality compliance among suppliers and with internal production facilities?
MRP II
Six Sigma
3PL
CAPS
Question 16 According to the textbook, environmental and social impacts are considered outside of supply chain management.
True
False
Question 17 Which of the following statements is TRUE?
Supply chain management was invented by the auto manufacturing industry
Strategic partnerships are seen as one of the foundations of supply chain management
Purchasing is seen as the final and most difficult step in the supply chain
Service response logistics is the digital distribution of services
Question 18 Which of the following would be considered a third party provider?
A Raw materials supplier
An intermediate component manufacturer
A firm that leases storage warehousing
An end product manufacturer
Question 19 Trucking companies, airfreight shipping companies, and information system providers can all be considered service providers to the supply chain.
True
False
Question 20 The universally accepted definition of supply chain management is "the management and integration of the parties involved in producing the end items coveted by consumers."
True
False
Question 21 Which of the following is a reverse logistics activity?
Recycling products and components
Delivering finished goods to your customer
Developing a collaborative relationship with your supplier
Managing the quality of products
Question 22 According to the textbook, supply chains include raw material suppliers, intermediate component manufacturers, end-product manufacturers, wholesale distributors, and retailers.
True
False
Question 23 A certain supply chain is made up of: Raw Materials Supplier, Components Manufacturer, A firm that manufacturers Sub-assemblies, End Item Manufacturer, Wholesale Distributor, and Local Retail Chain Warehouse.Who is considered the second tier supplier of the firm that manufacturers' Sub-assemblies?
Raw Materials Supplier
Wholesale Distributor
The final end item consumer
Components Manufacturer
Local Retail Chain Warehouse
Question 24 Which of the following acronyms is NOT paired with its correct "translation?"
TQM, Total Quality Management
JIT, Just-in-Time
MRP, Manufacturing Responsiveness and Planning
ERP, Enterprise Resource Planning
Question 25 According to the textbook, retail stores are considered the focal firms in modern supply chains.
True
False
Question 26 The term Supply Chain Management and the field of study it represents today seems to have emerged in the:
1980's
1970's
1960's
1990's
Question 27 The following is an example of the bullwhip effect:
Barkley's produces a defective product and thus realizes an excessive increase in consumer returns
Barkley's products are so successful that it adds a new retailer for distribution
Barkley's incorrectly anticipates consumer demand resulting in stockouts at several popular retailers
Barkley's is unhappy with the performance of a distributor which causes a chain-reaction of replacements to companies involved in its supply chain
Question 28 Reverse logistics activities include the return of defective and damaged items to the manufacturer, and the recycling of used packaging.
True
False
Question 29 Successful supply chain integration occurs when supply chain participants realize that the needs and desires of the end item manufacturer dictate the objectives and policies of all the other supply chain participants.
True
False
Question 30 According to the textbook, third-party logistics providers (3LPs) do not offer assistance with helping products clear customs.
True
False
Question 31 Encouraging or helping a firm's suppliers to perform in a desired fashion can be referred to as:
Progressive procurement
Supplier management
Right-shoring
Supply chain performance management
Question 32 A certain supply chain is made up of: Raw Materials Supplier, Components Manufacturer, A firm that manufacturers Sub-assemblies, End Item Manufacturer, Wholesale Distributor, and Local Retail Chain Warehouse.Who is considered the End Item Manufacturer's second tier supplier?
Raw Materials Supplier
Wholesale Distributor
The final end item consumer
Components Manufacturer
Local Retail Chain Warehouse
Question 33 According to the textbook, a supply chain's end customers are the only true source of income for all supply chain organizations.
True
False
Question 34 Which of the following acronyms is NOT paired with its correct "translation?"
TQM, Total Quality Management
JIT, Just-in-Time
MRP, Materials Requirements Planning
ERP, Estimated Response Parameters
Question 35 According to the textbook, which of the following statements is TRUE? Consumers buy products based on a combination of:
Cost, quality, manufacturer, and simplicity of use
Cost, quality, availability, and brand
Cost, quality, advertising, store preference, and appearance
Cost, quality, availability, maintainability, and reputation
Question 36 Transportation management, customer relationship management, network design, and service response logistics are all important issues that are most closely related to:
Purchasing
Manufacturing
Integration
Logistics
Question 37 Lean production is typically associated with which of the following company's production systems?
Proctor and Gamble
Toyota
Boeing
Intel
Question 38 Trends in supply chain management include increasing supply chain responsiveness and considering the negative environmental impacts of supply chains.
True
False
Question 39 According to the textbook, conditions which must be present for successful supply chain management include:
Vertical Integration
Corporate contracts regarding performance expectations
Short-term company focused performance
Cooperation among firms
Question 40 ISO9000 is a standardized program for certifying suppliers.
True
False
Question 41 Which of the following is a system that aids in controlling inventory?
MRP
ERP
AARP
Both MRP and ERP
Question 42 The assembly or production of finished products, producing the right amount of product, and ensuring that finished products meet specific quality, cost, and customer service requirements can all be considered elements of operations.
True
False
Question 43 One operational method for controlling and managing inventory is the implementation of a software system which can be referred to as:
Material requirements planning (MRP)
Demand capacity tracking (DCT)
Inventory sourcing (IS)
Demand process reengineering (DPR)
Question 44 According to the textbook, 'integration' is one of the four supply chain elements.
True
False
Question 45 According to the textbook, in the 1950's and 1960's, mass production techniques focused on creating supplier partnerships, improving process design and flexibility, and improving product quality.
True
False