A call center company has decided to close a call center in


A call center company has decided to close a call center in the US and move the operations to Honduras. The reason is that workers in Honduras will work in a call center atmosphere for less salary than a US college graduate. What steps would you take to give US companies incentives to keep jobs in the US? Are these realistic examples or do you think the US is on a trend of continuing outsourcing? Explain your answers.

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Operation Management: A call center company has decided to close a call center in
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