1.Which of the following is likely to be TRUE in the future of human resources?
- A. We can expect fewer defined contribution retirement plans.
- B. We can expect increased attention to the importance of employee attitudes.
- C. We can expect no change in productivity enhancement programs.
- D. We can expect decreasing concern for organizational values.
2.Which of the following is FALSE? Human resources should be consulted when:
- A. job descriptions are prepared.
- B. individual employees are interviewed.
- C. employees are reviewed.
- D. employees are to be fired.
3.Which of the following is TRUE about ethical decision making by a CEO?
- A. A CEO's duty to individual employees involves caring and helping subordinates to stay in an organization and work for the good of the organization.
- B. Any decision must be in accordance with a CEO's vision and provide a course of action.
- C. Any decision must support an organization's code of ethics.
- D. A CEO can choose to work with a problem employee.
4.Effective supervisors keep the __________ for their department's employees up to date.
A. employee handbook
- B. hours of operation
- C. performance reviews
- D. job descriptions
5.The __________ involves the necessity to treat others as respectfully as one would like to be personally treated.
- A. Ethic of Justice
- B. Principle of Equal Respect
- C. Principle of Benefit Maximization
- D. Ethic of Caring
6.Which of the following is NOT one of the three foundational ethical themes that provide useful guidance when analyzing the conflicting moral and ethical principles?
A. Ethic of Justice
- B. Ethic of Rights
- C. Ethic of Critique
- D. Ethic of Caring
7.Top management should NOT consider linking which of the following to the overall strategies of their organization?
- A. Plans for avoiding a union
- B. Plans for recruitment and retention
- C. Plans for training and development
- D. Plans for compensation and benefits
8.One of the primary responsibilities of a(n) __________ is the effective and efficient use of resources to support and further the mission of an organization.
A. employee
- B. leader
- C. HR manager
- D. COO
9.The __________ asks questions about governance.
A. Ethic of Critique
- B. Ethic of Justice
- C. Ethic of Rights
- D. Ethic of Caring
10.Informal channels often do all of the following EXCEPT:
A. distort messages.
- B. carry information rapidly.
- C. be eradicated.
- D. impede and impair effective management decision making.
11.According to the Case in Chapter 18, which of the following statements is FALSE concerning the board member and her hidden agenda?
A. She was a rogue board member with a personal agenda that only became clear at a later point in time.
- B. Her personality soothed some board members.
- C. She had strategically placed the past board member, who turned out to have a personal relationship with her.
- D. She planned to promote herself into the CEO position.
12.Which of the following is NOT true about informal channels of communication?
A. They have the potential to make employees feel threatened.
- B. They can make employees feel frustrated.
- C. They are satisfying for unions.
- D. They can embarrass managers.
13.In the future, organizations are likely to decrease:
A. training activities.
- B. automation.
- C. defined contribution retirement plans.
- D. merit-based systems of compensation.
14.The __________ asks: Who holds the official and unofficial power?
A. Ethic of Critique
- B. Ethic of Justice
- C. Ethic of Rights
- D. Ethic of Caring
15.Ethics is the study of:
A. morality.
- B. moral standards.
- C. benefit maximization.
- D. rights and justice.
16.Which of the following is TRUE?
A. Human resources provides reasons for accepting candidates.
- B. Managers should be expected to seek perfect candidates.
- C. Allow human resources to do its job without being a nuisance.
- D. Department managers should supply reference information.
17.The __________ concerns the trade-offs that must be considered in attaining the maximum possible benefit from an action or series of actions.
A. Ethic of Justice
- B. Ethic of Rights
- C. Principle of Benefit Maximization
- D. Ethic of Caring
18.According to the Case in Chapter 18, which of the following is FALSE regarding the proposed candidate?
A. The proposed candidate was enthusiastic about the job opportunity and the organization.
- B. The proposed candidate had an impressive resume.
- C. The proposed candidate had an established relationship with the organization that would reduce training time.
- D. The proposed candidate was an outsider.
19.The __________ focuses on the demands of relationships from a standpoint of actual regard and postulates a level that honors the dignity of each person and the desire to see that person actualize a full life.
A. Ethic of Justice
- B. Ethic of Rights
- C. Principle of Benefit Maximization
- D. Ethic of Caring
20.According to the Case in Chapter 18, which of the following is TRUE regarding the decision made by the CEO?
A. The decision harmed two people.
- B. The decision benefited other staff members.
- C. The decision benefited the CEO.
- D. The decision allowed the organization to replace two board members.