1. Discuss the challenge in managing complexity and variability in support processes associated with service systems design. (75 words)
2. Describe how OSCM provides a systematic means of observing organizational processes.
3. Discuss the role of an activity map in illustrating the strategic fit of a firm's operations.
4. Discuss how supply chain management is an important focus as companies strive to be as efficient as possible. Provide some examples.
5. Define sustainability and the "triple bottom line" and how they relate to operations and supply chain management. Explain each dimension of the triple bottom line framework.
6. Explain the economic analysis of the various activities associated with developing a new product.