1. Define the terms allocation, chargeback and corporate budgeting in terms of paying for IT. Give a business advantage and a disadvantage of each.
2.. Briefly define TCO as a way to cost an IT purchase. What are TCO's benefits?
3. What are the balanced scorecard and an enterprise dashboard? Why is each important?
4. List and explain 5 general services the IT department provides the enterprise.
5. Briefly define the following IT related job roles. CIO. DBA. SA. System Engineer. IT middle manager. Business Analyst. Support personnel.
6. Why must IT professionals be very concerned about privacy?
7. What is the Sarbanes-Oxley Act of 2002 (SOX) and what is its significance to IT professionals?
8. What is virtualization of a server? What is the advantage of server virtualization in a cloud based architecture?
9. What are your 2 main options when deciding on a source for your IT applications? What are the 5 advantages/and 5 disadvantages of each strategy? How do you choose?
10. What is tacit knowledge? Where does it come from? How can you gain support of those with tacit knowledge for your knowledge management process?
11. What is a project? In terms of project management list and explain the 3 aspects of a project the project manager must manage. What is the trade off relationship between these three?
12. When staffing our projects, why should we keep our work teams sized at 10 or less?
13. Briefly list and explain the steps in time boxing. How is time boxing related to RAD? What is RAD? What is the SDLC? Why is RAD used much more today for business application than the SDLC is ?
14. When considering the feasibility of a project, list and briefly define 4 areas of feasibilty to consider.
15. What are 3 fielding strategies you can consider when you are implementing a new application in an enterprise? Include an advantage and a disadvantage of each.
16. What is CRM What is the role of IT in CRM?
17. What is an ERP system? Give 3 advantages and 3 disadvantages of using an off the shelf ERP system like SAP.
18. Why is scalability such a huge infrastructure issue? How does the scalability issue support moving to the cloud?
19. What is an ASP in terms of a source for IT applications? What are advantages and disadvantages of using one? When should the enterprise use an ASP? When not?
Why is an SLA vitally important when using an ASP?
20. What is a cloud IT architecture? What is the difference between an internal and an external cloud?
21. Briefly explain what IaaS, PaaS and SaaS are. How are they different? Is American business moving to the cloud? Why do you think so?
22. Briefly explain codification and personalization as they relate to knowledge management. How does the sort of knowledge management strategy a company has relate to its' business strategy? How should one pick a knowledge management strategy?
23. Briefly define the social contract, stakeholder and stockholder theories as they relate to business ethics. Which do you think is most commonly used by American business?
24. What is knowledge management? Give two reasons it is especially important today.
25. What is disaster recovery planning? Why is it important?
26. Define BI.
27. What is a data warehouse?
28. What is data mining? Why is it important?
29. List your favorite three companies from MIT's 50 smartest companies of 2014 list. Explain what they did to make you choose them.
30. How did Rakuten's CEO try to humanize ecommerce?