1. Your boss wants to know the address of the router that his computer is using. What do you tell him?
A. Find out what the default gateway is of his computer.
B. Find out what the DHCP server is for his computer.
C. Find out what address the RIP protocol is using.
D. Find out what the subnet mask is.
2. You are trying to network two laptops together using an Ethernet cable but it isn't working. Which of the following selections might explain why it isn't working?
A. You are using an outdated CAT 3 cable.
B. You are using a straight-through cable.
C. You are using a crossover cable.
D. The wireless is interfering with the signal.
3. You are unpacking and setting up workstations for a local school system. The school system has given you cables to connect the computers to the network once they are set up in the classrooms. You connect one end of the cables into the built-in NIC cards. What will you plug the other end into?
A. A router
B. The MDF
C. The IDF
D. A drop
4. You have been contracted to design a network for a new business in your area. The business will have 25 computers, and security is very important. They want everyone to be able to share their files in one network storage location, and all of the computers in the network will run Windows. Which network model would be ideal for this situation?
A. Client/server
B. HomeGroup
C. Workgroup
D. Peer-to-peer
5. Your laptop doesn't have a serial port. What type of connector will your laptop require?
A. USB
B. RJ45
C. RJ11
D. Console
6. The computers in your network are configured to automatically receive an IP address but they are not getting them. Which server has most likely failed?
A. Domain Controller
B. DNS
C. Proxy
D. DHCP
7. You recently purchased a brand new firewall for your network. Which port do you need to open in order to allow users to access the Internet?
A. 22
B. 53
C. 80
D. 3389
8. Which protocol below is used by email clients to send email?
A. POP3
B. SMTP
C. FTP
D. RIP
9. Your boss it trying to console into an old switch that he found in storage and wants to configure it. He asks you to describe what the serial port would look like. What do you tell him?
A. Look for a male connector with 7 pins.
B. Look for a female connector that accommodates 7 pins.
C. Look for a male connector with 9 pins.
D. Look for an RJ11 interface.
10. Your Windows 8 computer is DHCP enabled. You want to find out what the IP address is for it. How do you do this?
A. Type IP /? at a command prompt.
B. Type IPCONFIG at a command prompt.
C. Look at the manual settings of the Network Interface Card.
D. Type DHCP at a command prompt.
11. You boot up a computer that has had network issues and immediately look at its ARP cache to see what MAC addresses it has resolved recently. You find out that the cache has very few addresses in it. How could this be?
A. The ARP cache was cleared when the computer was shut down.
B. The ARP cache is cleared every 15 minutes by default.
C. The HTTP protocol has become corrupted.
D. The computer has a virus attacking the ARP cache.
12. Wendy calls the help desk and reports that she is unable to access her files that are stored on the server. The network is a Windows Domain with Active Directory. Wendy is logged on locally to her workstation that runs Windows 8. You remote into her machine and you can ping the file server. What is most likely the problem?
A. She is being denied access to the files on the domain server.
B. The NIC on her workstation is failing to do ARP requests.
C. The switch her workstation is connected to isn't working.
D. Windows 8 cannot be a member of a Windows domain.
13. What type of device would not require the use of Putty to terminal into it for management purposes?
A. Router
B. Switch
C. Server
D. Hub
14. You have just recently been hired as a consultant for a local company. The company has a domain with Active Directory. You are at a workstation and you want to see whether the computer is a member of the domain. Which of the selections below will allow you to do this?
A. Look in the Notifications area on the taskbar.
B. Type "domain /?" at a command prompt.
C. Look in the Computer Management screen.
D. Look in the System Properties.
15. Your boss wants you to start making your own Ethernet cables to save the company money. What type of connectors will you need to order to make them?
A. NIC
B. E5
C. RJ11
D. RJ45
16. Which of the selections below is an example of a LAN?
A. The Internet
B. A fiber link connecting different Internet providers
C. A network within a single building location
D. A network comprised of offices in multiple states
17. Your boss tells you that he wants you to upgrade the network to a Domain. What type of server will you need to create in order to accomplish this?
A. A DNS Server
B. A Domain Controller
C. A Proxy Server
D. An Ad-hoc server
18. Some of the users in one part of the building can't pull up your company's intranet site in their browsers. The site comes up on your machine. You remote into their machines and attempt to PING the server that hosts the site and it fails. This is an example of a:
A. software problem.
B. driver problem.
C. connectivity problem.
D. HTML problem.
19. You recently implemented a VDI solution for your company network. Yesterday your users logged on for the first time. Today they are calling the help desk, complaining that their Internet favorites and desktop shortcuts didn't save from yesterday. Why is this?
A. They are using a persistent desktop.
B. They are using a non-persistent desktop.
C. They are using a dumb terminal.
D. They are using a proxy VDI desktop.
20. You are advising one of your neighbors about the HomeGroup feature of Microsoft. He wants to make sure that all of his computers support this feature. Which one of the operating systems below does not support HomeGroup?
A. Windows 7
B. Windows RT
C. Windows Vista
D. Windows 8
21. Where are the Connection settings located within the Firefox browser options?
A. General
B. Content
C. Advanced
D. Privacy
22. The Internet shopping cart is an example of which version of the web?
A. Web 1.0
B. Web 2.0
C. Web 3.0
D. Web 4.0
23. You need to obtain a public certificate for your new e-commerce site. Where would you go to apply for a trusted certificate?
A. Verisign.com
B. Wordpress.com
C. Megaproxy.com
D. Youtube.com
24. Which version of IP offers users nearly limitless IP addresses?
A. IPv2
B. IPV4
C. IPv6
D. IPv8
25. Wikipedia is an example of which version of the web?
A. Web 1.0
B. Web 2.0
C. Web 3.0
D. Web 4.0
26. Which of the selections below represents a Recursive Query?
A. A client asks a DNS server to resolve a domain name.
B. A client asks another client to resolve a domain name.
C. A DNS server asks a client to resolve a domain name.
D. A DNS server asks another DNS server to resolve a domain name.
27. You can integrate __________ with a Wordpress site to help make the creation of a blog easier and more uniform.
A. IP addresses
B. Templates
C. Domain names
D. Web 1.0
28. Your brother just lost his job and wants to build an online profile with a social media site geared at possible employers and HR recruiters. He asks you if you have a suggestion as to where to go. What do you tell him?
A. WordPress
B. LinkedIn
C. Facebook
D. Flickr
29. Which of the options below identifies the server that hosts your personal website so that users can find it over the Internet?
A. Domain name
B. IP address
C. DNS name
D. DNS address
30. You are staying at a hotel and you need to use the computers that are offered to guests in the business center. The computers run Windows 7 and use IE 9 as the default browser. The network policy at the hotel prevents guests from accessing Internet Options. You do not want other hotel guests who may use the computer after you to know where you went on the Internet. Which feature below will prevent users from viewing your Internet history?
A. Enable Protected Mode
B. Pop-up Blocker
C. Internet Security Zone
D. InPrivateBrowsing
31. You want your home page in your Netscape browser to show multiple tabs so that you can access multiple websites. How can you do this?
A. Hit the ENTER key after each URL in the Home Page box.
B. Hit the TAB key after each URL in the Home Page box.
C. Hit the INSERT key after each URL in the Home Page box.
D. Insert a pipe symbol between each URL in the Home Page box.
32. How is it possible to see the HTML code of a website you are viewing in IE 10 on Windows 8?
A. Click View from the Menu Bar and select "Show HTML."
B. Click View from the Menu Bar and select "Show Tags."
C. Click View from the Menu Bar and select "Source."
D. Click View form the Menu Bar and select "Encoding."
33. What is the advantage of using web caching within a network?
A. It ensures that no viruses or malware enter the network.
B. It increases the download speed of websites that users visit.
C. It resolves IP addresses to domain names for improved performance.
D. It resolves domain names to IP addresses for improved performance.
34. Which of the applications below is designed to help a user bypass enforced web-filtering policies?
A. Ultrasurf
B. Opera
C. DNS
D. WordPress
35. You want to bundle your telephone and Internet services into one package from your local phone company. What type of Internet connection will they be offering?
A. DSL
B. Ethernet
C. T3
D. Cable
36. Which protocol would you utilize to upload files to a web server?
A. TCP
B. IP
C. SMTP
D. FTP
37. You have been hired to advise a local non-for-profit agency in your area about designing a web presence for them. They first need a domain name. What type of domain extension should they specify?
A. .com
B. .pub
C. .org
D. .info
38. Where does a Gateway Antivirus scan for viruses?
A. On the system volume of client computers
B. On the system volume of a server
C. Within incoming web packets
D. On the application volume of a server
39. You still have some XP computers in the network you manage. What is the highest version of Internet Explorer that you can run on those computers?
A. IE 7
B. IE 8
C. IE 9
D. IE 10
40. You want to configure less stringent security settings for your organization's internal portal site for Internet Explorer. Which zone will you select for this endeavor?
A. Internet
B. LAN
C. Trusted Sites
D. Local Intranet