1. With organizations to run and big orders to fill, why is it not a good practice to sacrifice quality for quantity?
2. By integrating a system of total quality management, can we make it possible to have both Quality and Quantity together?
3. What type of changes observed in AtlantiCare after implementation of Total Quality Management Strategies?
4. What is the management decision to ensure that all new employees understood the quality culture in AtlantiCare from the onset?