1. What management, organization, and technology issues had to be addressed when implementing Business sufficiency, Business Sphere, and Decision Cockpits?
2. How did these decision-making tools change the way the company ran its business? How effective are they? Why?
3. Describe one of the following internal business social network tools in detail: Yammer, Sharepoint, or Salesforce Chatter. This will require additional external references. Include these references to articles or websites with your case study.