1. What are the purpose of change management?q1b.What are the three different types of changes ?
2. What is a relationship between changeq Incidentq Service Request q Release
3. What are the Fiverisk indicators of poor change management ?
4. What are the typical questions that a change management tool can ask the change requester?
5. What is the difference between Release, unit and packagein IT service provision context?
6. What is a drift management in the context of configuration management?q3c.What are the two types of the configuration management?
Please answer these questions with some suitable examples.