1. Describe the five major tasks or functions of management.
2. Discuss the prerequisite questions that a manager must concentrate upon before beginning to write a business document.
3. Outline some of the factors that affect the span of management.
4. List the characteristics of a mechanistic system and an organic system.
5. Outline some of the potential causes of performance deviations.
6. What steps can be taken to reduce resistance of employees to change?