1. Because occasions create constraints, speakers must limit their strategic choices to what the audience expects.
2. Informing and persuading are distinctly separate goals and activities.
3. Norm was asked to speak at the retirement dinner for his boss and he really wanted to make a good impression. He spoke about every good quality his boss had and embellished it until his praise was so lavish that his boss was thoroughly embarrassed. What aspect of decorum did Norm violate?
- length
- formality
- intensity
- resonance
- identification
4. Problem-solution speeches typically follow a four-stage structure. Which of the following is NOT one of those four stages?
- propose a solution.
- argue for the solution.
- describe the situation.
- evaluate the situation as a problem.
- set the agenda