Things you can do on the FedEx website: create a shipment, get rates and transit times, schedule a pickup, customize your delivery, order shipping supplies, pay your bills online, update your address book, file a claim on a package.
All of the verbs are in the imperative mood. That is, they all look like directives or commands. Are they really directives or are they choices? What category of verbs are they (i.e., transitive or intransitive)? Are there any direct objects? Do you think that this type of verb usage is typical for menu items on a website? Why or why not? What supporting examples can you provide that help you make this argument?