Firms are realizing that utilizing diversity an all aspects of the workforce makes not only a strong moral sense but also business sense. By ensuring that diversity is built into various groups of members, such as project teams, business start-up teams, customer response teams, sales force and top management teams, business are able to achieve.
I. Access to a changing marketplace.
II. Large scale business transformation.
III. Superior customer service.
IV. Workforce empowerment.
V. Total quality.
VI. Alliances with suppliers and customers.
VII. Continuous learning.