Steps follow during the call you just called a customer
What are the steps you will follow during the call you just called a customer?
Expert
When making a call to a customer the call must be managed in the following method.
1. Speak to customer politely.
2. Recognize yourself to the customer.
3. Explain the objective of the call
What you are calling for?
Who you are calling for?
4. Give whole information of the product or business you are encouraging.
5. Make the customer comprehend how the objective of the call can be advantageous for him or her.
6. Close in the call with a warm finish note.
Explain the opportunities of a company for competitive benefit.
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