--%>

Simulation with Arena

An office of state license bureau has two types of arrivals. Individuals interested in purchasing new plates are characterized to have inter-arrival times distributed as EXPO(6.8) and service times as TRIA(808, 13.7, 15.2); all times are in minutes. Individuals who want to renew or apply for a new driver’s license have inter-arrival times distributed as EXPO(8.7) and service times as TRIA(16.7, 20.5, 29.2). The office has two lines, one for each customer type. The office has five clerks: two devoted to plates (Mary and Kathy), two devoted to licenses (Sue and Jean), and the team leader (Neil) who can serve both customer types. Neil will serve the customer who has been waiting the longest. Assume that all clerks are available all the time for the eight-hour day. Note that when entities from the front of multiple FIFO queues (corresponding to multiple Process modules) try to seize the same Resource, the logic to select which entity “wins” is as though all the queues were merged together into a single FIFO queue. Observe the system or cycle time for both customer types. The office described in exercise above, is considering cross-training Kathy so she can serve both customer types. Modify the model to represent this, and see what effect this has on system time by customer.

   Related Questions in Mathematics

  • Q : Graph Theory is the n-Dimensional Qn

    is the n-Dimensional Qn Hamiltonian? Prove tour answer

  • Q : Competitive equilibrium 8. Halloween is

    8. Halloween is an old American tradition. Kids go out dressed in costume and neighbors give them candy when they come to the door. Spike and Cinderella are brother and sister. After a long night collecting candy, they sit down as examine what they have. Spike fi

  • Q : Problem on reduced row-echelon The

    The augmented matrix from a system of linear equations has the following reduced row-echelon form. 280_row echelon method.jpg

  • Q : Maths A cricketer cn throw a ball to a

    A cricketer cn throw a ball to a max horizontl distnce of 100m. If he throws d same ball vertically upwards then the max height upto which he can throw is????

  • Q : Row-echelon matrix Determine into which

    Determine into which of the following 3 kinds (A), (B) and (C) the matrices (a) to (e) beneath can be categorized:       Type (A): The matrix is in both reduced row-echelon form and row-echelon form. Type (B): The matrix

  • Q : Calculus I need it within 4 hours. Due

    I need it within 4 hours. Due time March 15, 2014. 3PM Pacific Time. (Los Angeles, CA)

  • Q : What is the definition of a group Group

    Group: Let G be a set. When we say that o is a binary operation on G, we mean that o is a function from GxG into G. Informally, o takes pairs of elements of G as input and produces single elements of G as output. Examples are the operations + and x of

  • Q : Problem on Fermats method A public key

    A public key for RSA is published as n = 17947 and a = 3. (i) Use Fermat’s method to factor n. (ii) Check that this defines a valid system and find the private key X.

    Q : Statistics math Detailed explanation of

    Detailed explanation of requirements for Part C-1 The assignment states the following requirement for Part 1, which is due at the end of Week 4: “Choose a topic from your field of study. Keep in mind you will need to collect at least [sic] 3- points of data for this project. Construct the sheet y

  • Q : Problem on Prime theory Suppose that p

    Suppose that p and q are different primes and n = pq. (i) Express p + q in terms of Ø(n) and n. (ii) Express p - q in terms of p + q and n. (iii) Expl