--%>

Simulation with Arena

An office of state license bureau has two types of arrivals. Individuals interested in purchasing new plates are characterized to have inter-arrival times distributed as EXPO(6.8) and service times as TRIA(808, 13.7, 15.2); all times are in minutes. Individuals who want to renew or apply for a new driver’s license have inter-arrival times distributed as EXPO(8.7) and service times as TRIA(16.7, 20.5, 29.2). The office has two lines, one for each customer type. The office has five clerks: two devoted to plates (Mary and Kathy), two devoted to licenses (Sue and Jean), and the team leader (Neil) who can serve both customer types. Neil will serve the customer who has been waiting the longest. Assume that all clerks are available all the time for the eight-hour day. Note that when entities from the front of multiple FIFO queues (corresponding to multiple Process modules) try to seize the same Resource, the logic to select which entity “wins” is as though all the queues were merged together into a single FIFO queue. Observe the system or cycle time for both customer types. The office described in exercise above, is considering cross-training Kathy so she can serve both customer types. Modify the model to represent this, and see what effect this has on system time by customer.

   Related Questions in Mathematics

  • Q : Problem on Linear equations Anny, Betti

    Anny, Betti and Karol went to their local produce store to bpought some fruit. Anny bought 1 pound of apples and 2 pounds of bananas and paid $2.11.  Betti bought 2 pounds of apples and 1 pound of grapes and paid $4.06.  Karol bought 1 pound of bananas and 2

  • Q : Nonlinear integer programming problem

    Explain Nonlinear integer programming problem with an example ?

  • Q : Explain Factorisation by Fermats method

    Factorisation by Fermat's method: This method, dating from 1643, depends on a simple and standard algebraic identity. Fermat's observation is that if we wish to nd two factors of n, it is enough if we can express n as the di fference of two squares.

  • Q : Formal logic2 It's a problem set, they

    It's a problem set, they are attached. it's related to Sider's book which is "Logic to philosophy" I attached the book too. I need it on feb22 but feb23 still work

  • Q : Problem on Maple (a) Solve the

    (a) Solve the following  by: (i) First reducing the system of first order differentiat equations to a second order differential equation. (ii) Decoupling the following linear system of equa

  • Q : Ordinary Differential Equation or ODE

    What is an Ordinary Differential Equation (ODE)?

  • Q : Problem on Prime theory Suppose that p

    Suppose that p and q are different primes and n = pq. (i) Express p + q in terms of Ø(n) and n. (ii) Express p - q in terms of p + q and n. (iii) Expl

  • Q : Who had find Monte Carlo and finite

    Who had find Monte Carlo and finite differences of the binomial model?

  • Q : Explain Factorisation by trial division

    Factorisation by trial division: The essential idea of factorisation by trial division is straightforward. Let n be a positive integer. We know that n is either prime or has a prime divisor less than or equal to √n. Therefore, if we divide n in

  • Q : State Measuring complexity Measuring

    Measuring complexity: Many algorithms have an integer n, or two integers m and n, as input - e.g., addition, multiplication, exponentiation, factorisation and primality testing. When we want to describe or analyse the `easiness' or `hardness' of the a