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Methods for gathering data for Performance gap

Choose three methods (interviewing, survey, observation, record inspection, focus group, etc.) for gathering this particular data from your sources you identify and explain why you think they would be the best choices under the circumstances.  Also detail how you would employ them.

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The three key methods that will be used for collecting data will be interviewing, survey and trend observation.

To start with, hospitals staff members and doctors will be interviewed to gain insight and ideas about the processes followed. Interviewing technique is one the best research methodology as it not just time saving but helps target the aims efficiently. In interview approach, there exists an opportunity to mould the interview questions according to the situation. Secondly, a survey amongst customers and patients will be done. Survey is a relatively slow process but it will be effective as patients won’t be normally interested in being available for interviews. Further, the data collected from survey can be really beneficial for drawing graphs and pie charts. Lastly, a silent trend observation technique would be adopted for media coverage. It will help explore the image of hospital as well as its surroundings.

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