--%>
Assignment Help - homework help

Is IS evaluation different to evaluation of other investment

Solution to - Is IS evaluation different to evaluation of other investment - According to Dressel (1976), "an evaluation is both the worth or impact of a program, procedure, or individual, and the process whereby judgment is made."There seems be an acceptance both in practice and in literature that evaluation of information systems investments is inherently different to evaluation of other investments within organisations. (Powell)The evaluation of information systems is extremely difficult and is different to the evaluation of other investments simply because the usual cost/ benefit evaluations used in evaluating other investments (for example marketing and branding), will not work in the area of information systems.

This is because cost/benefit analysis fails to capture the intangible benefits of information systems as a whole.An investment of a new computer information system within a company may for example produce an intangible benefit of better employee morale, thus contributing to retention of talent, more innovative ideas and overall improved customer satisfaction. However if evaluating solely on the cost benefits of an information system, there is no way to directly translate improved employee morale into revenue outcomes, even though overall employee morale will have an impact on a company's revenue (The Houston Chronicle). Today, more than 25% of the value of many companies is based on intangible assets (including information systems investments) and the need to evaluate the intangible benefits of information systems is crucial (CIO).According to Curley [2005] "Even when there is no reduction in cost, significant benefits can be realized in projects that enhance customer loyalty, open up new business opportunities, or increased productivity." When evaluating IT projects, by including the intangible benefits of the project in the evaluation, a better understanding of the true value of the project will emerge (Oliver, 2007).The intangible benefit of information systems is what makes them stand out, and makes the need for their evaluation to be different from the evaluation of more tangible investments.Do others think that the evaluation of information systems is different to other large investments? 

   Related Questions in Biology

  • Q : Autocratic leadership Autocratic

    Autocratic leadership The Autocratic leadership gives order, which must be obeyed by the subordinate. He determine the policy for the groups without consulting the a

    		•
  • Q : Define Technology Needs Assessment

    Technology Needs Assessment: Understanding the technologies and tele-communications infrastructure which are required to support staff and patrons is a vital piece of crafting a technology plan. Such needs help to state the goals and objectives of the

    		•
  • Q : How are TMJ treated How are TMJ treated

    How are TMJ treated? Briefly explain it.

    		•
  • Q : Tubular-dorsal nervous system of

    Is tubular-dorsal nervous system of chordates related to lateral or radial symmetry? How does that elucidate the complexity level of nervous system reached by the vertebrate evolutionary branch?

    		•
  • Q : Define Continuous Improvement

    Continuous Improvement: Kaizen, also termed as continuous improvement, is a long-term approach to work which systematically seeks to attain small, incremental changes in processes in order to enhance effectiveness and quality. It can be applied to any

    		•
  • Q : Type of tissue from which cartilages

    Name the type of tissue from which cartilages and bones are made up? Answer: Cartilages and Bones, tissues with great quantity of intercellular material, are made up

    		•
  • Q : Characterizations of amphibians Write

    Write the characterizations of amphibians according to illustrations of representing beings, fundamental morphology, skin, circulation, respiration, nitrogen waste, thermal control and kinds of reproduction?

    		•
  • Q : Explain about the acrosome of a sperm

    Explain about the acrosome of a sperm cell? And mention that how is it formed?

    		•
  • Q : Explanation of the term crossing over

    Give a brief explanation of the term crossing over. And also write down the name of period of meiosis in which this event takes place?

    		•
  • Q : Explain Multinational Workforce

    Multinational Workforce: It is a growing trend in business world globalization. Companies have joint ventures all along with branch business all through the world. Growing globalization has formed a situation in the place of work where employees bring

    		•