Importance of KPO

Question

What is the Importance of KPO?

Answer 1

The Importance of KPO is:
a) Innovation and differentiation will be key factors in identifying KPO companies.
b) Successful KPOs have world-class people development as its foundation.
c) KPOs have to recruit talented persons as the nature of work is different.
d) The objective of every KPO company is to deliver world-class quality of work to the satisfaction of clients.
e) KPO needs specialisation.